RefWiz Support - Frequently Asked Questions

RefWiz Frequently Asked Questions (Last Update 2008/05/12)
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1. Is RefWiz CPU sensitive?
2. What do I need to do to run RefWiz on more than one processor?
3. What do I do if I change processors?
4. How do I upgrade RefWiz from an earlier level?
5. How do I process the ".XMI" files from the web site?
6. Is RefWiz compatible with...
7. Why did I get an error running the RECEIVE as shown in the manual?

1. Is RefWiz CPU sensitive?
Yes. Your Authorization String contains the information indicating your license mode (Trial or Licensed), the authorized CPU and model, and the expiration date of your authorization.
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2. What do I need to do to run RefWiz on more than one processor?
You need to license the new processor and get a new Authorization String from us. Then, you add a new AUTHRWx= line to your License card parameter member for the new code string using the RefWiz ISPF facility (Admin|Environment|License). You can have as many AUTHRW= lines as you need to authorize all licensed copies.
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3. What do I do if I change processors?
You need to let us know of the change. If the size of your system is changing, there may be an upgrade fee. When it is resolved, you will get a new Authorization String from us. Then, you replace the AUTHRWx= line in your License card member (Admin|Environment|License) with the new Authorization String.
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4. How do I upgrade RefWiz from an earlier level?
You will receive a copy of the upgrade instructions document with your new software. If you have not, please contact technical support for a copy of the upgrade instructions.
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5. How do I process the ".XMI" files from the web site?
Examine the README file and find the JCL to do a TSO RECEIVE. The .XMI files are created using the TSO TRANSMIT command and are a form of IEBCOPY unloaded data. The RECEIVE command, which can be run as part of a batch job, performs the reload.
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6. Is RefWiz compatible with...
RefWiz is compatible with all MVS and OS/390 releases from MVS 5.2.2 up to and including z/OS 1.9.
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7. Why did I get an error running the RECEIVE as shown in the READ.ME?
On some systems, the specified parameters for the data set cause this problem. Rerun the command, but delete the data set allocation parameters other than disposition and volume. The RECEIVE should work by taking the data set attributes from the input .XMI files.
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